"I have been going to Dogwood for 6 or 7 years and have never had a negative experience! My young golden retriever goes regularly to Daycare and can hardly wait to get in the door when I drop her off! She runs to greet the reception staff and drools for her cookie! Just look at some Facebook pictures and you will see what a great time the dogs have! She comes home tired and happy! The staff know her and always let me know if there were problems during the day! A very caring, supportive group! Wouldn't take my girls anywhere else!"
"We are so grateful to have Dogwood Veterinary Hospital for our three Boxers. If one were able to dream of the perfect care animal practice for our best friends, this is it!! Dogwood provides the highest level of professional care for our dogs. From the phenomenal doctors and vet techs, warmth and efficiency of staff and the kindness and love showed by all, Dogwood continues to exceed our expectations. We know our pets are in the best of hands and that is comforting beyond words.”
"Today we are the proud companions of a gorgeous Aussie mix, Hildy. She gives us unconditional love and boundless joy – but she was not always this way. In 2009, when we adopted her from a kill shelter, Hildy was [a] terrified creature who would not look at us or eat from our hand. She clearly was a dog who had known no love. We were at odds [regarding]what to do with her. After several trainers said she was a hopeless case, we decided that perhaps she needed daily care with professionals. We luckily chose the caregivers closest to our home, Dogwood Daycare! Within two weeks, Hildy was looking at us and taking food. She even wagged her tail a little! No words express our deep and ongoing gratitude to the Dogwood staff for making our treasured Hildy understand that humans, too, can love."
"We have always felt welcomed at Dogwood. Our two dogs both enjoy how sweet the staff and doctors are. The facilities are so clean! It is also very spacious so it makes it easier to bring our two dogs in who don’t have the greatest leash manners. One of our dogs had knee surgery on both legs and Dogwood was absolutely amazing with it. Not only did they give our little guy state of the art medical treatment, they also explained everything to us in great detail and were just a phone number away when we had worries or questions about his recovery.
Having two Cocker Spaniels who need grooming often, it is not only convenient to take them to Dogwood, but it is a pleasant experience as well. They love their groomer, and she does a perfect job making them look and smell great!
The Resort it so nice! Our dogs always hate when we travel, but they seem to enjoy their stay at the resort. They allow them to stay together and to bring a blanket or toy from home to help them relax. It is a wonderful boarding facility and the staff seems to truly love our pets. I am one to worry about our dogs when we are gone, but when they stay at Dogwood I am completely confident they will be comfortable and receive excellent care and love!"
"Our first visit to Dogwood Veterinary Hospital [& Pet Resort] was about 2 weeks after they opened. We stopped by to get information about the services and staff. Dr. Linda Sands was there and took us on a tour of both the [resort] and medical facilities. We were impressed with the practice and transferred care of our dog and cat to Dogwood. Little did we know then that Dr. Sands and the staff would become a part of our “extended family”. Our dog, Mandy, who is almost 13 years old, developed skin and joint problems in mid-2010. Since then, we have been dealing with a chronic auto-immune illness that takes regular monitoring interrupted by acute flair-ups and lots of medication that changes as needed. Dr. Sands has worked with us as a parter in keeping Mandy with the best quality of life we can. She does research, confers with other veterinarians, and is always aware of the cost considerations of the treatment. Everyone on the staff has been terrific. We wouldn’t think of taking Mandy anywhere else for medical treatment or kenneling. Many thanks to our “extended family” at Dogwood! "
"Their boarding & daycare services are excellent and their groomer is the absolute best! All of their staff are energetic and kind, and you can tell they all have real compassion and love for animals.
They're also very flexible, we've needed very last minute daycare recently (like, morning of.../no notice) and they've been incredibly accommodating. We also had a situation recently where my dog was having a bad day and had a little disagreement with others in daycare and I was so impressed with how their staff handled it, very professionally and calmly, and with the utmost concern for everyone's safety.
Their groomer is also wonderful, we have a dog with a very full coat who needs regular grooming. We've tried several other groomers in the area, all similarly priced (some more expensive) and no one can even come close to the beautiful work she does. Our dog loves her and he looks amazing after she grooms him! He even smells wonderful!
We haven't used their veterinary services because we've been at another vet since before Dogwood opened and have been happy with them. But if that ever were to change, I would definitely go to Dogwood."
"I had a wonderful experience taking my cat to Dogwood. After a terrible run around with another veterinarian hospital that charged me way too much to just see what could possibly be wrong with my cat and clearly did not care about anything but the business side of things, I took my cat to Dogwood. I was so amazed by the care they showed my cat and also me. I know that vets are caring for our animals and not us but in sensitive circumstances it is so great to have kind hearted professional people around.
My cat had previously suddenly stopped eating which, after taking her to the Triangle Veterinary Referral Hospital in Durham, we thought was because of discomfort from her teeth falling out. I called Dogwood to see if they could see her as soon as possible and they were so accommodating. They called Triangle Referral Hospital to get her files and were able to get her in the next day for a full dental exam and extractions. Dr. Sands was the veterinarian doing the procedure and throughout the day kept in contact with me with updates of what was going on. My cat was in critical condition and I appreciated how much she cared and was willing to take the extra time to call me every step of the way. My cat was cared for so well.
Unfortunately it turned out that my cat had mouth cancer and after a month of caring for her and keeping her as comfortable as possible I knew it was time to euthanize her and I chose to take her to Dogwood where I knew I would be treated with respect and my cat would be comfortable in the end. All of the staff members were so amazing and it still makes me tear up because I appreciate that so much. Making the decision to euthanize your pet even when you know it is time is so hard. Dr. Sands helped me know I was making the best decision. She helped my cat feel at ease as well as me. She clearly cares about her patients so much and does a great job at what she does. I'm so thankful to have had this experience in such an unfortunate circumstance."
"I take my miniature poodle to Dogwood for daycare once a week for socializing with other dogs and people. She loves going! When I travel (2+ weeks at a time), i know my dog is in great hands at Dogwood for boarding. While boarding, she also attends day care, gets cuddles and I have her groomed by Heather the day before I pick her up. My dog comes home happy and in great health. I can't say enough good things about my experience and my dog's experience. All of the staff are friendly, knowledgeable and make us feel welcome."
"I have been taking my two dogs to Dogwood for daycare twice a week for 2.5 years, as well as periodic boarding. The daycare service has been a lifesaver. Not only do my dogs get ample exercise, they get socialized with other dogs and humans. That part has been invaluable for my uber-shy, people-weary Australian Shepherd. They have made tremendous strides in bringing her out of her shell.
All the front-desk staff, resort staff, and vet techs are phenomenal, and you can tell they genuinely love their doggy clients. I also have no qualms about boarding my dogs here, since the dogs know and trust everyone, and consider Dogwood as their second home. My proof that my dogs are comfortable while being boarded is that my scaredy dog actually eats all her food. At all other kennels I have had to leave her in, she just starved herself.
Vet services may seem a little expensive, but they are comparable to other vet clinics in Chapel Hill (believe me, I shopped around). It's just a pricey area, I guess.
In regards to some of the comments in other reviews:
Both of my dogs have injured themselves during playtime, as will happen on occasion. (I am lucky it only happened twice in almost 3 years). One dog tore his toenail, and the other hurt her ear. The vets saw to both of them immediately, and when I came to pick them up, in both cases, they were bandaged up and comfortable, and were sent home with pain meds at no extra charge. The resort staff watches the dogs very carefully and noticed those injuries immediately.
The amount of time that the dogs get in actual playtime seems to be too little for some of the previous commenters. All I know is, I have two medium-to-large size dogs that are very athletic and energetic, and they are dead tired when they come home from daycare. I do not hear a peep out of them until the next morning, and even then, they don't exactly spring out of bed. However much amount of time they get to play, it's more than enough. To me, daycare isn't just about the amount of playtime; the dogs are also getting to experience new sights and smells and faces, which is mentally stimulating. And they get to see their most favorite human friends, the awesome resort staff."